Blogging is a hot topic these days and grandiose claims are being made for the growing throng of on-line micro-journals.
Weblog
or "blog" websites have become a social phenomenon, rather than just an
online format. They are part of an interconnected community called the
Blogosphere that works in ways other on-line formats such as websites
or forums do not. Blog articles are often referred and linked to by
other blogs, proving a system of peer review, referral and filtering
which is of key importance. It is this emergent quality of networked
referral and critique that makes the blogosphere more than the sum of
its parts and functionally different from the rest of the Internet.
On
the face of it, a blog with a public comment section (which most have)
is rather like an Internet forum and many IT professionals when
confronted with this new upstart craze just dismiss blogs as "funny
looking forums." Yet in reality a blog is significantly different. The
blog format assures that article written by the blogger will always be
more authoritative that the comments added by readers underneath it,
standing at the top of a qualitative hierarchy with the comments
clearly in a supporting role. If forums are about everyone having his
say, blogs are about the blog's owner expressing his opinions much like
a newspaper editorial, and others remarking on them via the comment
system much like "letters to the editor."
Much
nonsense has been written about blogs replacing "old media journalism."
Let me make it clear that blogs are not in direct competition with
reporters and the media empires that employ them. We are evolutionizing
journalism, not revolutionizing it, because blogs are primarily about
opinion, not reporting per se. As blogs become more ubiquitous
globally, we may see more on-the-spot blogging reportage like the
famous "Baghdad Blogger"
incident, but at least for now, blogs do not have embedded reporters
with the 1st Armoured Division nor people on the scene investigating
kleptocratic shenanigans within the European Union.
No,
what political and general commentary blogs are about is editorializing
the events of the day -- events brought to the bloggers attention by
the established media. But if blogs cannot replace newspapers and their
reporters, what they can do is change the way people read the
established media because what blogs are in direct competition with is
media editorial content.
It
is these characteristics which are making blogs of rising importance in
an increasingly information-rich environment. As more data about the
world are being piped cheaply into homes of the expanding global middle
classes, comes the realization by many that the post Cold War world can
not be fitted into the distorting Left/Right, Labour/Conservative,
Democrat/Republican continua used by the small number of editors and
reporters who try to filter the news we receive by not just reporting
it but telling us what it all means. The "ecological niche" that blogs
are filling is for a diversity of views on how to make sense of events
because received wisdoms ring less and less true to more and more
people. It is no accident that the number of blogs increased
exponentially after
What
makes blogs compelling is that they speak with the authentic voice of
the writer, rather than his editor or shareholders or voters or
customers; the blogger is the editor and has no shareholders or voters.
Back in 1999, a group of IT savvy people in the United States wrote the
influential Cluetrain Manifesto,
pointing out that the Internet was heralding the "end of business as
usual" as information-rich customers learn to see through the
information pollution of corporate-speak PR. Blogs are the very
embodiment of what Cluetrain was about: a networked ad hoc on-line
militia bringing the end of disinformation, be it either political
"spin" or commercial PR.
Recently the London based think tank, The Adam Smith Institute,
set up a blog in order to editorialize the issues of the day, enabling
it to react fast to events whilst speaking informally, directly and
globally. This is an example of blogs starting to "go professional."
Companies in the larger commercial world too are starting to realize
that as the credibility of their PR efforts come increasingly into
question, blogs provide a way to speak directly to customers who are
crying out for real information and dialogue. This is particularly true
during crisis situations in which honest and immediate information can
go a long way to generating understanding customers rather than enraged
ex-customers.
Forward-looking
companies realize that credibility and immediacy have considerable
value and it makes sense to say it the way it is. That said, any
company turning its blog over to an old-fashioned PR department and
filling it with corporate-speak is in for a rude awakening when it sees
what that rolling peer review called the Blogosphere has in store for
it. The same applies to blogs set up by politicians: it is not enough
to have a blog, you must write credibly and authentically, because not
only will other blogs see through you, they will tell the world about
it. Contrary to what Hollywood agents say, there is indeed such a thing
as bad publicity. Bad blogging is worse than no blogging at all.
For
this reason, although I am a blog evangelist, it is clear to me that a
blog is not for everyone. For example, although some professional
politicians have set up blogs, I suspect the first high-profile
self-impalement due to some injudicious remark will see blogs by
elected officials quietly fade away as the party whips and hierarchy
realize the potential for archived blogged remarks coming back to haunt
the author (and remember, Google caches do not care that you took the
article down later). To be blunt, any business such as democratic
politics which requires grave economy with the truth and promising the
unobtainable is not going to find blogging a happy experience in the
long run. Politicians are not the natural friends of commentary
bloggers, they are their natural prey. Similarly, some companies will
never have the necessary corporate culture to actually let their
employees talk to the public without surrounding them with a deadening
phalanx of PR consultants and lawyers who sanitize every word they
type. Just having a blog is not enough... you must allow the writers to
blog correctly.
Blogging
is important and is going to become a great deal more so as markets,
media and politics adjust to the realities of an information-rich and
increasingly on-line public. A blog is far more than just a format; it
is a social phenomenon whose significances have yet be written. I
suspect it is going to have a great deal more impact than some people
think. Blogs may come and go like mayflies but quite a few of us are in
it for the long haul, particularly as more group blogs appear, which
for obvious reasons are easier to sustain in the long run that
one-man-band blogs. As more commentary blogs appear to replace those
who drop out (and then some), the Blogosphere will become harder and
harder to discount, as currents of opinion and meme flows form beyond
the ability of big government or established media to "manage". If you
doubt me, just ask Trent Lott.








